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Terms and Conditions

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Booking

Please use our Booking App at the top of this website or you can book through Google maps. If you have any questions please contact us by phone (01955 611251) or email (info@johnogroatsguesthouse.com).

 

Payment

Payment for your stay should be made by cash or debit card on the day of your departure.

 

Cancellation

We understand things can change before or during your trip. If for any reason you have a problem and need to cancel your booking, it would be much appreciated if you can email info@johnogroatsguesthouse.com as soon as you know and we can cancel your booking.

Arrival Time

Please time your arrival for after 4pm, to allow us to ensure that your room is properly prepared. If you are going to arrive after 9pm, please let us know.

Departure Time

We kindly ask that our guests check out by 10.00am.

Breakfast

Breakfast is served between 7.30am - 9am Mon, Fri, Sat, Sunday and between 7,30am - 8.30am Tues, Wed, Thur.

Dietary Requirements

Please inform us of any specific dietary requirements at time of booking and we will do our very best to accommodate you.

Pets

Unfortunately we are not able to accept pets into the Guest House.

Any Other Questions?

We shall be delighted to answer any queries you may have either by telephone or email.

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